Deliver T&C

Delivery T&C

Terms of Usage and Privacy Policy

GENERAL

Biryani moments is owned and operated by future Foods Pvt. Ltd. We are 24-hour online food delivery service with our own commercial kitchen. We provide premium quality food with best portion in town and are solely responsible for the quality of foods and its packaging offered by us to our customers. Our service is available in Kathmandu, Lalitpur, Bhaktapur and Chitwan.

Please note that in our sole discretion at any time and with or without notice, we may offer any kind of incentives or promotions, shorten or extend the duration of any incentive or promotion program and/or terminate or modify any incentive or promotion program.

 

PRICES & OTHER INFORMATION

The information regarding price, product specifications and availability contained on the Site has been set by Biryani Moments and are of same price when the order is delivered. Extra vat and delivery charges will be added on the bills as per rule.

While Biryani moments has undertaken to confirm the accuracy of the information contained on this Site, mistakes can be made, due both to inaccurate reporting of accurate information and accurately reporting inaccurate information. Of course, if you become aware that the Site contains inaccurate information, please let us know by contacting us at 015906111

 

ORDERING AND PAYMENT

The information regarding price, product specifications and availability contained on the Site has been set by Biryani Moments and are of same price when the order is delivered. Extra vat and delivery charges will be added on the bills as per rule.

 

REFUND POLICY

Customer satisfaction is our prime goal and we take it very seriously. In the case of problems with your food order, please contact us directly. In appropriate cases, we will issue full or partial refunds of foods. For example: if you did not receive your order or received an incorrect order, you may be issued a full refund or replace orders. In every event, we will do our best to ensure your satisfaction.

PROPERTY RIGHTS IN THE SITE AND CONTENT; INFORMATIONAL PURPOSES AND COMPLIANCE WITH LAW

The Site and the Content are our property and are protected by applicable copyright, patent, trademark and other intellectual property laws. Except as expressly authorized herein, you may not reproduce, transmit, sell, display, distribute, publish, broadcast, circulate, modify, disseminate or commercially exploit the Site or the Content in any manner (including electronic, print or other media now known or hereafter developed) without our written consent. Use of the Site or the Content in violation of these Terms of Use, or any applicable law, rule or regulation (whether of Nepal or other countries), or the rights of any third party is prohibited. You agree not to use the Site or the Content for any unlawful purposes and comply with any and all requests from us to protect our respective rights in the Site and the Content. You may use the Site and the Content only for your personal use. You may download the Content to your computer and print out a hard copy for your reference and internal use and display, but you will not remove any copyright or other notices contained in the Content. We expressly prohibit the use of devices (including software) designed to provide repeated automated access to the Site and the Content for any commercial purpose except for those expressly authorized by us. We reserve the right to take any and all measures necessary to prevent such access, including denial or termination of your access to the Site. If you have any questions about any materials posted on the Site, we urge you to contact our Customer Service Departments.

 

CONSENT TO RECORDING AND MONITORING

You consent to our recording, retention and use of all information and data that you input or otherwise communicate during your access to and/or use of the Site or through any e-mail to or from us and any other electronic communication means and the transmittal of the same to our affiliates, subsidiaries, branches and third parties for order and other processing, database maintenance, record keeping or any other use in accordance with customary practices, policies and procedures applicable in Nepal and, of course, our privacy policies. In addition, we may disclose such information to the extent that we determine in good faith to be required by any applicable laws, rules or regulations or order or in enforcement of our rights or the defense of claims. We expressly reserve the right to monitor any and all use of the Site.

 

PRIVACY POLICY

Biryani Moments has created this privacy policy to demonstrate our commitment to protecting our individual users' personally identifiable information like email addresses, phone number, location information that we collect when such users use our website, App, or that we receive from the participating customers.

The information we collect are used to process the orders placed with is shared as needed to process the orders. In addition, this information is used to communicate with the users and to enhance their experience at our website and app by showing the content that we think the user might be interested in.

We may use the user's e-mail address to convey occasional newsletters and updates regarding new specials offers on our platforms and other useful information related to our service. We also log and store users' IP addresses, cookie information and the information about the users' website experience, preferences and the pages they request.

Our website and app may contain links to the sites that are not owned or operated by us. We are not responsible for the privacy practices of such websites, their owners or operators.

If you have any questions about this privacy policy, the practices of this website, or your dealings with this website, please contact us. 

 

LIMITATIONS OF LIABILITY

IN NO EVENT SHALL FUTURE FOODS PVT. LTD OR ITS DIRECTORS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR BIRYANI MOMENTS SERVICES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, BIRYANI MOMENT'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO BIRYANI MOMENTS FOR BIRYANI MOMENTS SERVICES DURING THE PERIOD OF 1 MONTH PRIOR TO ANY CAUSE OF ACTION ARISING.